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Privacy Policy

Last Updated: 12/06/2025

1. Introduction

CLB School of Motoring (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR). This policy explains how we collect, use, and protect your information when you interact with our services.

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, phone number, email address, and postal address.
  • Booking Details: Lesson schedules, payment information, and preferences.
  • Driving Progress Records: Notes on lesson progress, feedback, and test readiness.
  • Communication Data: Emails, messages, and inquiries sent to us.
  • Technical Data: IP addresses, website usage analytics, and cookies (if applicable).

3. How We Use Your Information

We use your personal data for the following purposes:

  • To manage lesson bookings and payments.
  • To provide tailored driving instruction and track progress.
  • To communicate updates, reminders, and important service information.
  • To comply with legal and regulatory requirements.
  • To improve our services and website functionality.

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual Necessity: To provide driving lessons and related services.
  • Legitimate Interests: To improve our services and maintain customer relationships.
  • Legal Obligations: To comply with tax, insurance, and regulatory requirements.
  • Consent: For marketing communications (where applicable).

5. Data Sharing and Security

We do not sell or share personal data with third parties unless required by law or necessary for service delivery (e.g., payment processors). We implement security measures to protect your data from unauthorized access, loss, or misuse.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. Lesson records and payment details are stored securely and deleted when no longer required.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Request data portability.
  • Withdraw consent for marketing communications.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

8. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

CLB School of Motoring
info@clbschoolofmotoring.co.uk

07790 580 966